My Spa Store ("Company," "we," "our," or "us"), operated by Sunshine Wellness LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, request services, or communicate with us. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, mobile phone number, mailing and billing addresses, delivery information, product interests, service requests, appointment details, purchase history, and communications with our team. We may also automatically collect certain technical information such as your IP address, browser type, cookies, and website analytics to help improve our website and services.
How We Use Your Information
We use the information we collect to process orders, schedule deliveries, installations, repairs, maintenance appointments, provide customer support, respond to inquiries, prepare product quotes, process financing requests, improve our products and services, enhance your experience on our website, send important account notifications, and deliver marketing communications when you have provided your consent.
SMS Communications
If you provide your mobile phone number and consent to receive SMS messages, you agree to receive text messages from My Spa Store regarding appointment confirmations and reminders, delivery updates, service scheduling, repair updates, quote follow-ups, financing communications, customer support, and promotional offers when you have opted in to receive marketing messages.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance. SMS consent is not shared with third parties or affiliates for marketing purposes.
How We Obtain Consent
We obtain your consent to send SMS messages through website forms, in-store interactions, phone conversations where verbal consent is provided, and other written opt-in methods. You may withdraw your consent at any time by replying STOP to any SMS message.
Email Communications
If you subscribe to receive emails from us, we may send promotional offers, product announcements, educational content, service reminders, and company updates. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in any email we send.
Cookies
Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your overall browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain features of the website.
Sharing Your Information
We do not sell your personal information. We may share your information only with trusted service providers who assist us in operating our business, such as payment processors, delivery providers, financing partners, website hosting providers, email service providers, and CRM or communication platforms. These providers receive only the information necessary to perform their services on our behalf.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal information where permitted by law, or opt out of marketing communications. To exercise any of these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices, policies, or content of those third-party websites.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting the updated Privacy Policy on this page.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
